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TERMS & CONDITIONS

CUSTOMER CARE

This website, www.littlelondongifts.co.uk, is owned and operated by Little London Gifts Co. Throughout the site, the terms “we”, “us”, and “our” refer to Little London Gifts Co. By accessing or using this website, you agree to be bound by these Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 - PRICE CHANGES AND SERVICE MODIFICATIONS

 

The prices of products can be changed without notice, and the service can be modified or discontinued without notice. The company will not be liable to customers or third parties for any modifications, price changes, suspensions, or discontinuances of the service.

 

SECTION 5: PRODUCT AVAILABILITY, RETURNS & DISCONTINUATION

 

Certain products or services may only be available online, with limited quantities and subject to return or exchange according to the Return Policy. The company has made efforts to display product images and colors accurately but cannot guarantee that they will be accurate. The company reserves the right to limit sales, quantities, and to discontinue any product or service at any time. All product descriptions and pricing are subject to change at any time without notice.

 

SECTION 6: ORDER REFUSAL AND CANCELLATION

 

The company reserves the right to refuse any order or limit/cancel quantities purchased per person, household, or order. If an order is changed or canceled, the company may notify the customer via email or billing address/phone number provided. Customers must provide accurate account and purchase information and promptly update it as needed.

 

SECTION 7: USE OF THIRD-PARTY TOOLS

 

The company may provide access to third-party tools over which they have no control or input. Customers use these tools at their own risk, and the company has no liability arising from or relating to their use. The company may also offer new services and features subject to these Terms of Service.

 

SECTION 8: THIRD-PARTY LINKS AND CONTENT

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The Service may include materials from third parties, and third-party links may direct customers to non-affiliated websites. The company is not responsible for examining or evaluating the content or accuracy of third-party materials, websites, or services. The company is not liable for any harm or damages related to the purchase or use of goods, services, or resources from third-party websites.

 

SECTION 9: USER COMMENTS AND SUBMISSIONS

 

The company may use comments, including creative ideas and proposals, that customers send to them without restriction. The company has no obligation to maintain comments in confidence, pay compensation for them, or respond to them. Customers may not submit comments that violate any third-party rights, contain unlawful or obscene material, or contain viruses or malware. The company may monitor and edit or remove content that violates these Terms of Service.

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SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.

 

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service will remain in effect unless terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

We may terminate this agreement at any time without notice if we suspect that you have failed to comply with any term or provision of these Terms of Service, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part thereof).

 

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

 

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 20 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at info@littlelondongifts.co.uk.

Privacy & Safety

PRIVACY & SAFETY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Little London Gifts Co, accessible at www.littlelondongifts.co.uk (the “Site”).

 

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

 

We collect Device Information using the following technologies:

 

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://allaboutcookies.org/

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

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How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online store, and you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site, and you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

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Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

WHOLESALE INQUIRIES

We offer high-quality candles and wax melts for both individuals and businesses. If you're interested in buying in bulk, please contact us for a personalised quote.

We also provide personalised and white label products for your business. Let us know your needs and we'll work together to create beautiful and fragrant products your customers will love. Contact us today to discuss your options.

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

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